Tech karma - an overlooked aspect of engineering

a tech system or device's responsiveness, state & quality depend not only on its design but also on the tech karma of the user. in particular, a user having misgivings about a given piece of tech, platform or product while almost certainly run into "bugs" and will have a difficult experience with it, then someone who is enthusiastic about it, and has gone through the hoops and is generally a good user, like having RTFM. So basically, some people are just tech imbeciles, and their bad tech karma causes gear they use to act up. ###